/**
 * Frontend Styles - WebTown Support Tickets
 *
 * @package WebTown_Support_Tickets
 */

/* ==========================================================================
   Layout
   ========================================================================== */

.wtst-tickets-wrapper,
.wtst-create-ticket-wrapper,
.wtst-ticket-detail-wrapper {
    max-width: 1200px;
    margin: 0 auto;
}

.wtst-page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 30px;
    padding-bottom: 20px;
    border-bottom: 2px solid #e5e7eb;
}

.wtst-tickets-layout {
    display: flex;
    gap: 30px;
}

/* ==========================================================================
   Sidebar Navigation
   ========================================================================== */

.wtst-sidebar {
    flex: 0 0 250px;
}

.wtst-nav-menu {
    list-style: none;
    margin: 0;
    padding: 0;
}

.wtst-nav-menu li {
    margin-bottom: 8px;
}

.wtst-nav-menu a {
    display: flex;
    align-items: center;
    padding: 12px 16px;
    background: #f9fafb;
    border-radius: 8px;
    text-decoration: none;
    color: #374151;
    transition: all 0.2s;
}

.wtst-nav-menu li.active a,
.wtst-nav-menu a:hover {
    background: #2563eb;
    color: white;
}

.wtst-nav-menu .icon {
    margin-right: 10px;
    font-size: 18px;
}

.wtst-nav-menu .count {
    margin-left: auto;
    background: rgba(0,0,0,0.1);
    padding: 2px 8px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 600;
}

/* ==========================================================================
   Main Content
   ========================================================================== */

.wtst-main-content {
    flex: 1;
}

/* ==========================================================================
   Tickets Grid
   ========================================================================== */

.wtst-tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
    gap: 20px;
    margin-top: 20px;
}

.wtst-ticket-card {
    background: white;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    padding: 20px;
    transition: all 0.2s;
}

.wtst-ticket-card:hover {
    box-shadow: 0 4px 12px rgba(0,0,0,0.1);
    transform: translateY(-2px);
}

.ticket-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
}

.ticket-subject {
    font-size: 18px;
    margin: 10px 0;
}

.ticket-subject a {
    color: #1f2937;
    text-decoration: none;
}

.ticket-subject a:hover {
    color: #2563eb;
}

/* ==========================================================================
   Status & Priority Badges
   ========================================================================== */

.wtst-status-badge,
.wtst-priority-badge {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 16px;
    font-size: 12px;
    font-weight: 600;
    color: white;
}

/* ==========================================================================
   Forms
   ========================================================================== */

.wtst-form-row {
    margin-bottom: 20px;
}

.wtst-form-row label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: #374151;
}

.wtst-form-row input[type="text"],
.wtst-form-row input[type="email"],
.wtst-form-row select,
.wtst-form-row textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    font-size: 14px;
}

.wtst-form-row small {
    display: block;
    margin-top: 6px;
    color: #6b7280;
    font-size: 13px;
}

.required {
    color: #dc2626;
}

/* WordPress Editor Styling */
.wtst-form-row .wp-editor-wrap {
    border: 1px solid #d1d5db;
    border-radius: 6px;
    overflow: hidden;
    background: white;
}

.wtst-form-row .wp-editor-container {
    border: none;
}

.wtst-form-row .wp-editor-container textarea {
    border: none;
    border-radius: 0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

/* Editor Toolbar */
.wtst-form-row .wp-editor-tabs {
    border-bottom: 1px solid #e5e7eb;
    background: #f9fafb;
}

.wtst-form-row .wp-editor-tabs button {
    background: transparent;
    border: none;
    padding: 8px 16px;
    color: #6b7280;
    font-weight: 500;
    cursor: pointer;
}

.wtst-form-row .wp-editor-tabs button.active {
    color: #2563eb;
    border-bottom: 2px solid #2563eb;
}

/* Quicktags Toolbar - Aggressive Override */
.wtst-create-ticket-wrapper .quicktags-toolbar,
.wtst-ticket-detail-wrapper .quicktags-toolbar,
.wtst-form-row .quicktags-toolbar,
div.quicktags-toolbar {
    background: #f9fafb !important;
    border-bottom: 1px solid #e5e7eb !important;
    padding: 6px 8px !important;
}

/* All QuickTags Buttons - Complete Override */
.wtst-create-ticket-wrapper .quicktags-toolbar input.ed_button,
.wtst-ticket-detail-wrapper .quicktags-toolbar input.ed_button,
.wtst-form-row .quicktags-toolbar input.ed_button,
.wtst-create-ticket-wrapper .quicktags-toolbar button,
.wtst-ticket-detail-wrapper .quicktags-toolbar button,
.wtst-form-row .quicktags-toolbar button,
.quicktags-toolbar input.ed_button,
.quicktags-toolbar button {
    background: #ffffff !important;
    background-color: #ffffff !important;
    background-image: none !important;
    border: 1px solid #d1d5db !important;
    border-radius: 4px !important;
    color: #4b5563 !important;
    padding: 4px 10px !important;
    margin: 2px 3px !important;
    font-size: 12px !important;
    font-weight: 500 !important;
    line-height: 1.4 !important;
    height: auto !important;
    min-height: 26px !important;
    cursor: pointer !important;
    transition: all 0.15s ease !important;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
}

/* Hover State */
.wtst-create-ticket-wrapper .quicktags-toolbar input.ed_button:hover,
.wtst-ticket-detail-wrapper .quicktags-toolbar input.ed_button:hover,
.wtst-form-row .quicktags-toolbar input.ed_button:hover,
.wtst-create-ticket-wrapper .quicktags-toolbar button:hover,
.wtst-ticket-detail-wrapper .quicktags-toolbar button:hover,
.wtst-form-row .quicktags-toolbar button:hover,
.quicktags-toolbar input.ed_button:hover,
.quicktags-toolbar button:hover {
    background: #f9fafb !important;
    background-color: #f9fafb !important;
    border-color: #9ca3af !important;
    color: #1f2937 !important;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1) !important;
}

/* Active/Focus State */
.wtst-create-ticket-wrapper .quicktags-toolbar input.ed_button:active,
.wtst-ticket-detail-wrapper .quicktags-toolbar input.ed_button:active,
.wtst-form-row .quicktags-toolbar input.ed_button:active,
.wtst-create-ticket-wrapper .quicktags-toolbar button:active,
.wtst-ticket-detail-wrapper .quicktags-toolbar button:active,
.wtst-form-row .quicktags-toolbar button:active,
.quicktags-toolbar input.ed_button:active,
.quicktags-toolbar button:active {
    background: #e5e7eb !important;
    background-color: #e5e7eb !important;
    border-color: #6b7280 !important;
    box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.1) !important;
}

/* Hide unnecessary buttons */
.wtst-form-row .quicktags-toolbar .ed_img,
.wtst-form-row .quicktags-toolbar .ed_spell,
.quicktags-toolbar .ed_img,
.quicktags-toolbar .ed_spell {
    display: none !important;
}

/* ==========================================================================
   Buttons
   ========================================================================== */

/* General button size reduction for WooCommerce account area */
.woocommerce-account .wtst-tickets-wrapper button,
.woocommerce-account .wtst-tickets-wrapper .button,
.woocommerce-account .wtst-create-ticket-wrapper button,
.woocommerce-account .wtst-create-ticket-wrapper .button,
.woocommerce-account .wtst-ticket-detail-wrapper button,
.woocommerce-account .wtst-ticket-detail-wrapper .button {
    padding: 6px 12px !important;
    font-size: 13px !important;
}

/* WooCommerce buttons global override */
.woocommerce .button,
.woocommerce button.button,
.woocommerce a.button,
.woocommerce input.button,
.woocommerce #respond input#submit,
.woocommerce .checkout-button,
.woocommerce-page .button,
.woocommerce-page button.button,
.woocommerce-page a.button,
.woocommerce-cart .wc-proceed-to-checkout a.checkout-button {
    padding: 7px 10px !important;
}

.button.btn-primary {
    background: linear-gradient(135deg, #2563eb 0%, #1e40af 100%);
    color: white;
    border: none;
    padding: 6px 12px;
    border-radius: 6px;
    font-weight: 600;
    font-size: 13px;
    cursor: pointer;
    transition: all 0.2s;
}

.button.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.4);
}

.button.btn-secondary {
    background: #f3f4f6;
    color: #374151;
    border: none;
    padding: 6px 12px;
    border-radius: 6px;
    font-weight: 600;
    font-size: 13px;
    cursor: pointer;
}

/* ==========================================================================
   Message Thread
   ========================================================================== */

.message-box {
    background: white;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    padding: 20px;
    margin-bottom: 20px;
}

.message-box.admin {
    background: #f0f9ff;
    border-color: #bfdbfe;
}

.message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
}

.message-author {
    display: flex;
    align-items: center;
    gap: 12px;
}

.author-type {
    padding: 2px 8px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
}

.author-type.customer {
    background: #dbeafe;
    color: #1e40af;
}

.author-type.admin {
    background: #d1fae5;
    color: #065f46;
}

/* ==========================================================================
   Empty State
   ========================================================================== */

.wtst-empty-state {
    text-align: center;
    padding: 60px 20px;
}

.empty-icon {
    font-size: 64px;
    margin-bottom: 20px;
}

/* ==========================================================================
   Shortcode Styles
   ========================================================================== */

/* Simple Button Shortcode */
.wtst-shortcode-button {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    text-decoration: none;
    font-weight: 600;
    border-radius: 8px;
    transition: all 0.2s;
}

.wtst-button-small {
    padding: 4px 8px;
    font-size: 12px;
}

.wtst-button-medium {
    padding: 6px 12px;
    font-size: 13px;
}

.wtst-button-large {
    padding: 8px 16px;
    font-size: 14px;
}

.wtst-button-primary {
    background: linear-gradient(135deg, #2563eb 0%, #1e40af 100%);
    color: white;
}

.wtst-button-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(37, 99, 235, 0.4);
}

.wtst-button-secondary {
    background: #10b981;
    color: white;
}

.wtst-button-outline {
    background: transparent;
    border: 2px solid #2563eb;
    color: #2563eb;
}

.wtst-button-icon {
    font-size: 1.2em;
}

/* CTA Box Shortcode */
.wtst-ticket-cta {
    background: linear-gradient(135deg, #2563eb 0%, #1e40af 100%);
    color: white;
    padding: 60px 40px;
    border-radius: 16px;
    margin: 40px 0;
    text-align: center;
    box-shadow: 0 10px 40px rgba(37, 99, 235, 0.3);
}

.wtst-cta-bg-solid {
    background: #2563eb;
}

.wtst-cta-bg-white {
    background: white;
    color: #1f2937;
    border: 2px solid #e5e7eb;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.08);
}

.wtst-cta-bg-white .wtst-cta-title {
    color: #1f2937;
}

.wtst-cta-bg-white .wtst-cta-description {
    color: #4b5563;
    opacity: 1;
}

.wtst-cta-align-left {
    text-align: left;
}

.wtst-cta-align-right {
    text-align: right;
}

.wtst-cta-icon {
    font-size: 64px;
    margin-bottom: 20px;
    animation: bounce 2s infinite;
}

@keyframes bounce {
    0%, 100% {
        transform: translateY(0);
    }
    50% {
        transform: translateY(-10px);
    }
}

.wtst-cta-title {
    font-size: 32px;
    margin: 0 0 16px 0;
    font-weight: 700;
}

.wtst-cta-description {
    font-size: 18px;
    margin: 0 0 30px 0;
    opacity: 0.9;
    max-width: 600px;
    margin-left: auto;
    margin-right: auto;
}

.wtst-cta-stats {
    display: flex;
    justify-content: center;
    gap: 40px;
    margin: 30px 0;
    padding: 20px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 12px;
}

.wtst-cta-stats .stat-item {
    text-align: center;
}

.wtst-cta-stats .stat-number {
    display: block;
    font-size: 36px;
    font-weight: 700;
}

.wtst-cta-stats .stat-label {
    display: block;
    font-size: 14px;
    opacity: 0.8;
    text-transform: uppercase;
    margin-top: 4px;
}

.wtst-cta-stats .view-tickets-link {
    color: white;
    text-decoration: none;
    font-weight: 600;
    align-self: center;
}

.wtst-cta-actions {
    display: flex;
    gap: 16px;
    justify-content: center;
    flex-wrap: wrap;
}

.wtst-cta-actions .button {
    min-width: 120px;
    padding: 6px 12px;
    font-size: 13px;
}

/* Info Box Shortcode */
.wtst-ticket-box {
    background: white;
    border: 2px solid #e5e7eb;
    border-radius: 16px;
    padding: 40px;
    margin: 40px 0;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.05);
}

.wtst-box-header {
    text-align: center;
    margin-bottom: 40px;
}

.wtst-box-header .box-icon {
    font-size: 64px;
    margin-bottom: 16px;
}

.wtst-box-header h3 {
    font-size: 28px;
    margin: 0 0 12px 0;
    color: #1f2937;
}

.wtst-box-header p {
    font-size: 16px;
    color: #6b7280;
    margin: 0;
}

.wtst-box-features {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 30px;
    margin-bottom: 40px;
}

.feature-item {
    text-align: center;
    padding: 20px;
}

.feature-icon {
    font-size: 40px;
    display: block;
    margin-bottom: 12px;
}

.feature-title {
    font-size: 16px;
    font-weight: 600;
    margin: 0 0 8px 0;
    color: #1f2937;
}

.feature-description {
    font-size: 14px;
    color: #6b7280;
    margin: 0;
}

.wtst-box-actions {
    text-align: center;
}

.wtst-box-actions .btn-block {
    display: block;
    width: 100%;
    max-width: 400px;
    margin: 0 auto 16px auto;
}

.wtst-view-link {
    color: #2563eb;
    text-decoration: none;
    font-weight: 600;
    display: inline-block;
    margin-top: 12px;
}

.wtst-view-link:hover {
    text-decoration: underline;
}

/* ==========================================================================
   Responsive
   ========================================================================== */

@media (max-width: 768px) {
    .wtst-tickets-layout {
        flex-direction: column;
    }

    .wtst-sidebar {
        flex: none;
        width: 100%;
    }

    .wtst-tickets-grid {
        grid-template-columns: 1fr;
    }

    /* Shortcode Responsive */
    .wtst-ticket-cta {
        padding: 40px 20px;
    }

    .wtst-cta-title {
        font-size: 24px;
    }

    .wtst-cta-description {
        font-size: 16px;
    }

    .wtst-cta-stats {
        flex-direction: column;
        gap: 20px;
    }

    .wtst-cta-actions {
        flex-direction: column;
    }

    .wtst-cta-actions .button {
        width: 100%;
    }

    .wtst-ticket-box {
        padding: 30px 20px;
    }

    .wtst-box-features {
        grid-template-columns: 1fr;
        gap: 20px;
    }
}

/* ==========================================================================
   Close Ticket Modal
   ========================================================================== */

.wtst-modal {
    display: none !important;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 99999;
    visibility: hidden;
    opacity: 0;
    transition: opacity 0.3s ease, visibility 0.3s ease;
}

.wtst-modal.active {
    display: block !important;
    visibility: visible;
    opacity: 1;
}

.wtst-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.6);
    backdrop-filter: blur(4px);
    -webkit-backdrop-filter: blur(4px);
}

.wtst-modal-content {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%) scale(0.9);
    background: white;
    border-radius: 16px;
    box-shadow: 0 25px 70px rgba(0, 0, 0, 0.4);
    width: 90%;
    max-width: 540px;
    max-height: 90vh;
    overflow-y: auto;
    transition: transform 0.3s ease;
}

.wtst-modal.active .wtst-modal-content {
    transform: translate(-50%, -50%) scale(1);
}

.wtst-modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 24px 28px;
    border-bottom: 1px solid #e5e7eb;
    background: linear-gradient(to bottom, #ffffff 0%, #f9fafb 100%);
    border-radius: 16px 16px 0 0;
}

.wtst-modal-header h3 {
    margin: 0;
    font-size: 22px;
    font-weight: 700;
    color: #1f2937;
}

.wtst-modal-close {
    background: none;
    border: none;
    font-size: 32px;
    line-height: 1;
    color: #6b7280;
    cursor: pointer;
    padding: 0;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 4px;
    transition: all 0.2s;
}

.wtst-modal-close:hover {
    background: #f3f4f6;
    color: #1f2937;
}

.wtst-modal-body {
    padding: 28px;
    background: white;
}

.wtst-modal-footer {
    padding: 20px 28px;
    border-top: 1px solid #e5e7eb;
    background: #f9fafb;
    display: flex;
    justify-content: flex-end;
    gap: 12px;
    border-radius: 0 0 16px 16px;
}

.wtst-modal-footer .button {
    margin: 0;
    min-width: 80px;
    font-size: 13px;
    padding: 6px 12px;
}

.wtst-modal-footer .btn-primary {
    background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
    box-shadow: 0 4px 12px rgba(220, 38, 38, 0.3);
}

.wtst-modal-footer .btn-primary:hover {
    background: linear-gradient(135deg, #b91c1c 0%, #991b1b 100%);
    box-shadow: 0 6px 16px rgba(220, 38, 38, 0.4);
}

/* Modal Form Elements */
.wtst-modal-body .wtst-form-row {
    margin-bottom: 24px;
}

.wtst-modal-body .wtst-form-row:last-child {
    margin-bottom: 0;
}

.wtst-modal-body .wtst-form-row label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    font-size: 14px;
    color: #374151;
}

.wtst-modal-body .wtst-form-row select,
.wtst-modal-body .wtst-form-row textarea {
    width: 100%;
    padding: 12px 14px;
    border: 2px solid #e5e7eb;
    border-radius: 8px;
    font-size: 15px;
    transition: all 0.2s;
    font-family: inherit;
}

.wtst-modal-body .wtst-form-row select:focus,
.wtst-modal-body .wtst-form-row textarea:focus {
    outline: none;
    border-color: #2563eb;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

.wtst-modal-body .wtst-form-row textarea {
    resize: vertical;
    min-height: 100px;
}

.wtst-modal-body .wtst-form-row small {
    display: block;
    margin-top: 6px;
    color: #6b7280;
    font-size: 13px;
}

.wtst-modal-body .required {
    color: #dc2626;
    font-weight: 700;
}

/* Form Actions */
.form-actions {
    display: flex;
    gap: 12px;
    align-items: center;
    flex-wrap: wrap;
}

.form-actions .btn-secondary {
    background: #f3f4f6;
    color: #374151;
    padding: 6px 12px;
    font-size: 13px;
}

.form-actions .btn-secondary:hover {
    background: #e5e7eb;
}

/* Ticket Closed Notice */
.ticket-closed-notice {
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    padding: 20px;
    text-align: center;
}

.ticket-closed-notice p {
    margin: 0;
    color: #6b7280;
    line-height: 1.6;
}

.ticket-closed-notice strong {
    color: #1f2937;
    display: block;
    margin-top: 10px;
}

.ticket-closed-notice em {
    display: block;
    margin-top: 8px;
    font-style: italic;
    color: #4b5563;
}