Need help? You’re in the right place! We’re committed to providing excellent support for all WebTown customers.
⚡ Quick Support Options
🎯 What We Can Help With
🔧 Technical Issues
- Installation problems
- Configuration errors
- Compatibility issues
- Bug reports
🔑 License Support
- Activation help
- Key not working
- Site transfers
- Plan upgrades
💰 Billing & Accounts
- Payment issues
- Refund requests
- Subscription changes
- Invoice copies
🎨 Customization
- How-to questions
- Feature requests
- Best practices
- Code examples
❓ Frequently Asked Questions
How do I activate my license?
You have two options: 1) If you have the free version, just enter your license key in settings. 2) Download the premium version and activate during installation. See our documentation for detailed steps.
Can I use one license on multiple sites?
It depends on your plan. Monthly allows 1 site, Annual allows 3 sites, Lifetime allows 5 sites, and Enterprise allows unlimited sites.
What’s your refund policy?
We offer a 30-day money-back guarantee on first-time purchases. If you’re not satisfied, contact us within 30 days for a full refund.
How long does support take?
We respond to all support requests within 24 hours during business days. Premium plans receive priority support with faster response times.
🌟 Before Contacting Support
- Check our Documentation for solutions
- Review this FAQ section
- Make sure you have your license key handy
- Note any error messages or screenshots
This helps us help you faster!
Need Technical Support?
Submit a support ticket and our team will get back to you within 24 hours.